All orders are processed outletbogota.com carried out within 24 hours from the time that the consumer buys the product. They are released at their destination between 1 to 3 days from the time of payment. Some restrictions apply and get informed of any changes to which your transaction this subject.

Our shipments anywhere in Colombia was conducted across the couriers specializing in cargo shipments and distribution of which has outletbogota.com strategic alliances. Some of them are quickly Servientrega, DHL and Fedex.

The cost of shipping to any part of Colombia is calculated based on actual weight in pounds of each product. In the event of more than one product in an order estimated the total combined weight of the products to have a cheaper cost.

Return Merchandise Authorization

outletbogota.com is not responsible for misinterpretation of published information, which will result in wrong decisions in making your purchase. It is your responsibility to inspect the product once received to verify that there are no mistakes. If there are any errors when receiving the product, you have 3 days to notify outletbogota.com.

If for some reason you are not satisfied with your purchase outletbogota.com only accept returns with 7 calendar days after you received the product. This must be in perfect condition and in their original packaging, all original accessories, etc. If you choose to make a return, you assume all the transportation costs of shipping and administrative costs that can generate (cost re-stock). Once the product reaches back to our offices, will be inspected and depending on the state of it, you will be credited the value of your product in your account outletbogota.com.

If for some reason get the product wrong this should not be open and you must contact us immediately.

For more information visit our contact us section.